Return & Refund Policy

 

Return & Refund Policy

We want you to be completely happy with what you buy. If a product isn't right for you, you can request a return under our policy rules listed below.

Return Eligibility

You have 30 days from the day your shipment arrives to request a return.

To be eligible for a return refund, items must fulfill all requirements below:

  • Must be unwashed, unused, and in original condition.
  • Must include all original packaging, tags, parts, and manuals.
  • Must be suitable for inspection and re-listing for sale.

Any items returned without original packaging or with noticeable damage, wear, or user misuse will not be eligible for a refund.

Non-Eligible Returns

The following categories are non-returnable:

  • Customized or personalized items.
  • Downloadable software or digital purchases.
  • Gift cards or store vouchers.
  • Clearance or final sale merchandise.
  • Products broken post-delivery due to misuse.

Cancellation Policy

If you change your mind, orders can be canceled within 12 hours of placing them. Please email us right away to stop fulfillment.

Refund Processing

Once we receive and inspect your returned merchandise, approved refunds will be credited to your original payment channel in 7 to 10 business days. Bank processing delays may apply.

Return Shipping

Customers cover return shipping costs, unless the delivered product was wrong, defective, or damaged. Shipping charges calculate and display during checkout.

Delivery Timelines

Orders process within 2 to 4 business days. Shipping transit time typically takes 7 to 15 business days.

Damaged or Incorrect Orders

If your package arrives damaged, incomplete, or incorrect, retain all box materials and send us an email immediately so we can fix it.

Have questions about this Return & Refund Policy? Contact our team by email.